⚡ Guarantee
Every item, 12 months.
Every item in the Tech Daily range comes with a 12-month guarantee. Some come with longer — cables 2 years, portable SSD 3 years. No opt-in, no extra fee.
What's covered
- Manufacturing defects appearing within the guarantee period
- Hardware failure through normal use — buttons, batteries, connections, screens
- Free repair or replacement — your choice
- Free return postage — we pay for the label
What's not covered
- Accidental damage (drops, spills, cracked screens)
- Liquid ingress beyond the item's rated IP rating
- Unauthorised repairs or modifications
- Fair wear and tear on cables and other consumables
How to claim
- Email hello@techdailyltd.com with your order reference (TD-) and a short description of the fault.
- We reply within one working day. Often we can diagnose remotely.
- If the item needs to come back, we send a prepaid returns label.
- We repair or replace within 7 working days of receipt.
Extended guarantees
Some items in the range carry longer guarantees than the standard 12 months. Look for the details in the "What you get" section on each product page. Cables usually 2 years, SSDs and larger items usually 3 years.
Beyond the guarantee
UK consumer law protects you against faults for up to six years from purchase, depending on the reasonable lifespan of the item. If a well-cared-for item fails at 18 months, contact us — we'll assess individually.